COVID-19 Update

We are dispatching Australia wide

Fansonline is open and dispatching orders Australia wide. Our warehouse is full of stock, and our staff are on standby to take your call or answer your email. We are pleased to say that we are still able to dispatch orders daily from our warehouse. In most cases, we continue to dispatch orders within one to two business days

Fansonline applauds the efforts Victorians, and indeed all Australians have made to reduce the spread of COVID -19. As the whole of Australia moves toward COVID normal together, we maintain our commitment to keeping our staff and customers safe. Where possible, staff members continue to work from home, and staff on site are taking all possible precautions to limit the chances of infection.

  • Reduced staff on site
  • Rearranging seating plans to observe social distancing guidelines
  • Cleaning and disinfecting surfaces regularly
  • Extra soap and hand sanitiser available for staff
  • All staff are wearing appropriate PPE for their role, eg. gloves to handle boxes, face masks in common areas

We would also like to thank our customers for continuing to shop with us in such an uncertain time. We hope you and your families are staying safe and looking after each other. 

We understand that many of you will be cautious about accepting deliveries right now. At checkout, you will find several options to nominate a safe place to leave your order on delivery. If you need to ask for something different, all you need to do is email us. 

If you are in need of something urgently we encourage use our 'online chat' to check stock levels (available 9am - 5pm Monday - Friday). Alternatively you can send us an email or give us a call on 1300 550 382 (available 9am - 5pm Monday - Friday).

Dated 29th October 2020