Our Customer Feedback

Read some of our recent feedback from customers below:

Your Fansonline Experience Results

16 Item(s)

Rate Fansonline Website Usability Rate Fansonline Pricing Rate Fansonline Service Rate Fansonline Delivery & Speed Further Comments State First Name  
★★★★★ ★★★★★ ★★★★★ ★★★★★ I have just had my fans installed and I am delighted, they look fabulous and soooo quiet (Aeratron 50" White) , the Electrician advised they were very easy to install, so installation was a very reasonable price. I have no problem with you publishing my feed back, as I was delighted with your service. Please only use my first name and state. Thank you Regards QLD Marcia Details
★★★★★ ★★★★★ ★★★★★ ★★★★★ Super website. I have to say I really impress with the range of the products and the customer service. I got the fans just within 2 days when I need it most. Cannot be more happier. Thumbs up for Fansonline. VIC Ben Details
★★★★★ ★★★★★ ★★★★★ ★★★★★ Thanks for a great price and a great shopping experience, not to mention delivery it was next day. Excellent business. NSW Chris Details
★★★★★ ★★★★ ★★★★★ ★★★★★ I'd like to thank Fansonline for their excellent service. I ordered 4 ceiling fan lights by phone around 1.00pm on the Monday 16th May and when I went outside to retrieve the newspaper from the letter box at 9.15am next morning, the fans were sitting on my front porch. I was blown away. A testimony to Fansonline and their carrier, Direct Freight Express. Very impressive guys. OH, and all the order appears to be complete. Thanks again for excellent service. Also Thanks to Sales Representative Leigh, for his professionalism and pleasant service. VIC Louis Details
★★★ ★★★★★ ★★★★★ ★★★★★ Was not able to submit order on weekend as site said it was offline. HOWEVER, we submitted or order on Monday 3/8/2015 at 9.23am and received the items purchased on Tuesday 4/8/2015 at 9.10am. Thank you for your exceptional delivery service - very impressed! VIC Peter Details
★★★★★ ★★★★★ ★★★★★ ★★★★★ Very impressive service; extremely fast delivery and very happy with product. Repeat order now placed. Thank you QLD David Details
★★★★★ ★★★★★ ★★★★★ ★★★★★ Hi Fansonline, I just wanted to thankyou for the excellent service I recently experienced. I visited 4 different retail outlets locally on the central coast and couldn't find what I was looking for. Fortunately I stumbled upon your website. I quickly found what I was looking for and just assumed it would take a least week for it to arrive being so close to Christmas. I placed my order at lunch time on Dec 23rd. It arrived 9:45am the next day (Christmas eve). What was even more impressive was that the order had to travel from Victoria to the Central Coast of NSW. This has hands down been the Best delivery experience ever!! Well done. I hope Santa found you all and was kind this Christmas. Gary NSW Gary Details
★★★★★ ★★★★★ ★★★★★ ★★★★★ Awesome Company to deal with. I have not received customer service of such high standard in years. Absolutely amazing and thank you so much for going over and above to help me out with a problem that resulted from the builder and yet Fansonline went out of their way to direct me to Mercator the warranty company who also offered outstanding service and really it was doubtful that it was a warranty clam and yet like Fansonline they went over and above and offered awesome service. Certainly will deal with this company again and highly recommend them. NSW Paula Details
★★★★★ ★★★★★ ★★★★★ ★★★★★ I live in country NSW - ordered product on Wednesday 26/11 - consignment was delivered before midday on Friday 28/11 - extraordinary service considering the despatch was from Melbourne !!! NSW Timothy Details
★★★★★ ★★★★★ ★★★★★ ★★★★★ I recently ordered an Intercept fan from Fansonline. The price was competitive and i was most impressed by the company's communications with how my order was being processed. the fan took only a few days to travel some 2000km and now that it is installed it works beautifully....and silently!! I will certainly purchase more of the same. NSW robert Details
★★★★★ ★★★★★ ★★★★★ ★★★★★ Very well informed of status of purchase. Prompt delivery. Great product! (Omega Casablanca ceiling fan with light and remote) NSW Neville Details
★★★★ ★★★★★ ★★★★★ ★★★★★ I am very happy with the fan (VKO Axial Inline Fan). It is being used as an exhaust fan for a Domus composting toilet. It was easy to install and replaces a noisy muffin fan. Level of service and ordering system excellent! QLD Keith Details
★★★★★ ★★★★★ ★★★★★ ★★★★★ Level of service, quality and value all excellent! QLD Wanda Details
★★★★★ ★★★★★ ★★★★★ ★★★★★ Hi - Just a quick message to say my Fans arrived today - thank you for the wonderful service! NSW Tony Details
★★★★★ ★★★★★ ★★★★★ ★★★★★ Your Service is the best I have experienced!! Ordered yesterday and Fan delivered today - and to Rural Victoria! I must say that my experience with Fansonline has been excellent. I am sick of ceiling fans that go bump in the night - and after my first experience with my fan in the lounge - well there is absolutely NO NOISE whatsoever. Fans on-line provided EXCELLENT Service and a very easy ordering and dispatch system - A+++ VIC Paul Details
★★★★★ ★★★★★ ★★★★★ ★★★★★ I just wanted to let you know how impressed I am with your service, and the speed at which my delivery arrived; especially at this time of year! Impressive! Other retails should take note. I am yet to install the fan, but from what I see in the box I am very happy, with product and price. I will definitely recommend your store to others. VIC Leanne Details

16 Item(s)