Fansonline - Who We Are

Fansonline is an Australian online retail store that has been selling ceiling fans and other ventilation related products since 2008. We specialise in ceiling fans, exhaust fans, ventilation and accessories. With the best prices and service, we would love to serve you.

We have a wide range of products to cover your cooling, heat, exhaust and ventilation needs.

Our History

You may recoginse us from some of our old logos:

our progression

 

 

Our Team

jeff  huy  Maya  Helen

Our amazing team Jeff, Huy, Maya and Helen - Nothing makes us happier than to see our customers happy. We have expert knowledge on hand to help you with your purchase and have a team available to help you both pre and post-purchase.

"Your Service is the best I have experienced!! Ordered yesterday and Fan delivered today - and to Rural Victoria! I must say that my experience with Fansonline has been excellent. I am sick of ceiling fans that go bump in the night - and after my first experience with my fan in the lounge - well there is absolutely NO NOISE whatsoever. Fans on-line provided EXCELLENT Service and a very easy ordering and dispatch system A+++" - Paul from Victoria

 

About Us & What's So Special About Fansonline

At Fansonline we are proud to be one of the first online retailers of ceiling fans and ventilation products. We set up our e-commerce website in 2008 – giving us years of experience in our field. We know our products inside out, we have followed the trends of the market in both style and functional preferences, and we are confident that we have pretty much perfected the process of buying a ceiling or exhaust fan online.

So what is so special about our process?

 

Providing the tools you need to choose the BEST product for you –

  • Detailed product information
  • Clear product categories of specific requirements
  • Blogs, Guides and FAQs for on how to choose the right product, and explaining technical differences
  • Chat, email and phone assistance with our specialist trained and friendly staff

A great website  and checkout process –

  • Easy to use
  • Payment options

Pricing and stock –

  • We buy and sell many products, so we hold large amounts of stock, meaning we can get your order out ASAP!
  • We work hard to get good pricing and pass on those prices to our clients
  • Fast courier delivery

After sales service -

  • Change of mind returns (conditions apply)
  • Support and fast resolution of issues

 

Our team are dedicated to making the purchase of ceiling, exhaust and cooling fans an easy and pleasant experience. We welcome your feedback so that we can continue to perfect your experience!

 


 

Conditions of Use

Please familiarise yourself with our promotion disclaimer, shipping policy, privacy policy and returns and warranties.

The information provided on the Fansonline website (www.fansonline.com.au) should be used in context and is for use in a general nature only - not intended to be relied upon in place of professional advice. Every customer's situation is unique therefore we recommend that you consult a professional that has an understanding of your unique situation or send us an email with information so we can help you. No responsibility for loss occasioned to any persons acting on or refraining from action as a result of any material on the Fansonline website can be accepted. You as the customer need to take initiative to know what you require or seek professional advice.

We pride ourselves on providing as much information as we can so that you can make an informed decision prior to purchasing. We are an online store which operates as a 'self-service' marketplace therefore we cannot take responsibility for customers purchasing incorrectly. You, the customer, is responsible for purchasing appropriate products for your specific needs and requirements as our information is of a general nature only.

If you have any queries, please contact us prior to purchasing otherwise you will be subject to our Warranties and Returns policies.